Most companies don't hire well. The pressure of filling open seats, the tendency to see the things you want to see in a candidate, and candidates desire to say whatever they need to say to get the job all work against you when interviewing.
Getting roles right is key to performance management. Role Scorecards can help make sure everyone knows what is expected of them and of others. This video walks you through the basics of creating a Role Scorecard and shows a practical example for a typical role.