Eckfeldt + Associates

LinkedIn Live Strategy

Rethinking Creative Services & The Agency Model in the Age of AI

January 30, 2026 35 min StrategyPartnerships

The session explored how agencies can evolve their services and positioning as client expectations and AI technologies change.

LinkedIn Live with Bruce Eckfeldt: Rethinking Creative Services & The Agency Model in the Age of AI
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LinkedIn Live: Overview

About This Session.

What the panel covered, and the ideas worth bringing back to your leadership team.

The session explored how the creative services landscape is shifting as clients become more savvy, internal teams face new trust issues, and agencies must evolve. It covered how agencies can upskill, reskill, and reshape their service models to remain the trusted external source clients need.

The conversation also examined how AI-powered search and other technologies change how agencies need to position and market themselves, and the view that technology does not replace human expertise, it amplifies it.

Carl shared insights from his experience running a community of creative agencies and observing new business and client perception shifts around AI.

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